10 general skills or competencies (Job family competencies) for Chief Information Technology Officer
Skill definition-Developing and implementing plans to assess the actions and goals of a business.
Level 1 Behaviors
(General Familiarity)
Explains the development techniques for creating a business strategy.
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Level 2 Behaviors
(Light Experience)
Reports statistical data for presentations to support business strategy.
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Level 3 Behaviors
(Moderate Experience)
Partners with key stakeholders to achieve business strategy and corporate objectives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the development of cross-functional project plans to align with business strategy.
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Level 5 Behaviors
(Mastery)
Establishes financial metrics to evaluate the performance of a business strategy.
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Skill definition-Applying the process of creating new or modifying existing non-digital business processes and services using digital technologies to meet the evolving market and customer needs.
Level 1 Behaviors
(General Familiarity)
Explains the importance of digital technologies in driving transformation across business units.
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Level 2 Behaviors
(Light Experience)
Identifies business process inefficiencies from client interviews to capitalize on opportunities through digital transformation.
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Level 3 Behaviors
(Moderate Experience)
Maintains a detailed roadmap to ensure optimization of digital business transformation.
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Level 4 Behaviors
(Extensive Experience)
Facilitates discovery process and workshops to identify digital transformation opportunities.
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Level 5 Behaviors
(Mastery)
Leads the development of strategic solutions and detailed roadmaps to progress enterprise-level digital transformation.
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11 soft skills or competencies (core competencies) for Chief Information Technology Officer
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
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Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
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Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Explains the integral role business performance management plays in an organization.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles BPM-based data about our organization for quantitative information.
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Level 3 Behaviors
(Moderate Experience)
Encourages staff to create alternative ideas or solutions after an unsuccessful initial approach.
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Level 4 Behaviors
(Extensive Experience)
Manages the dashboard displaying the business performance via reports, KPIs, and other indicators.
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Level 5 Behaviors
(Mastery)
Drives the optimization of performance reporting structures and repeatable processes.
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Summary of Chief Information Technology Officer skills and competencies
There are 0 hard skills for Chief Information Technology Officer.
10 general skills for Chief Information Technology Officer, Business Strategy, Digital Transformation, Enterprise Architecture, etc.
11 soft skills for Chief Information Technology Officer, Business Acumen, Business Performance Management, Budgeting, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Chief Information Technology Officer, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Budgeting.